Do you accept walk-ins?

No. We are an appointment-only salon to ensure every guest receives dedicated, uninterrupted service. We recommend booking in advance to secure your preferred date and time.

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Can I bring my children to my appointment?

To maintain a relaxing environment and ensure the safety of all guests, we ask that children only attend if they are receiving a service. We appreciate your understanding.

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Can I bring my laptop and work during my appointment?

Absolutely! Many of our guests work remotely during longer color appointments. We offer a comfortable environment where you’re welcome to bring your laptop, tablet, or other devices.

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Is there Wi-Fi available?

Yes! Complimentary Wi-Fi is available for all guests.

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Can I bring food or drinks?

Yes. Feel free to bring a snack, meal, or beverage for longer appointments. We simply ask that you clean up after yourself and be mindful of strong odors out of courtesy to other guests.

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How should I arrive for my appointment?

Please arrive with clean, dry hair unless otherwise instructed. Arriving on time helps us stay on schedule for all guests.

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What if I’m running late?

If you’re running late, please let us know as soon as possible. Depending on our schedule, we may need to modify or reschedule your service. (may result in our cancelation policy- see below.)

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What is your cancellation policy?

We kindly request at least 24 hours notice for cancellations or rescheduling. Last-minute cancellations and no-shows will be subject to a fee of 50% of the service.

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Do you offer consultations?

Yes! We offer consultations to discuss your hair goals, maintenance expectations, pricing, and any questions you may have before your service.

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How often should I schedule my appointments?

This varies by service and hair goals. During your visit, we’ll create a maintenance plan tailored to your lifestyle and budget.

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What forms of payment do you accept?

We accept cash, major credit/debit cards, and other payment methods available in the salon.

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Can I bring inspiration photos?

Yes! We encourage inspiration photos. They help us better understand your vision and create realistic expectations for your hair goals.

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Why don’t you allow children who aren’t receiving services?

We love kids, but salons contain hot tools, chemicals, sharp instruments, and other potential hazards. Our goal is to provide a safe and relaxing experience for everyone.​